The Benefits Of Courier Services For E-Commerce Start-Ups

According to a recent article published by E-Commerce News, online retail sales figures are expected to rise by 18% to €155 billion by the end of this year. Within the United Kingdom alone; 67% of the population are online shoppers. This vast consumer base has the potential to generate significant profits for e-commerce start-ups as well as eBay and Amazon Power sellers.

However, given that online listing sites such as eBay currently attract over 200,000 British business sellers, it is becoming increasingly necessary for e-commerce start-ups to offer superior levels of service in order to attract the return custom of online shoppers.

In these instances, professional courier services can provide e-commerce start-ups with a cost-effective yet highly efficient method of securing a network of loyal customers. These parcel delivery services enable e-commerce start-ups to promise their customers lower shipping rates and rapid delivery times without hindering their own profit margins. Therefore, if you are an e-commerce start-up or an aspiring PowerSeller, listed below are some of the reasons why you may wish to consider enlisting the support of a professional courier service.

Efficient use of time and funds

Upon launching an e-commerce start-up with a small number of staff it can often be tempting to try to carry out as many processes as possible by yourself in an effort to reduce your business expenditures. However, this process can often prove ineffective with regards to packing and shipping because you will lose precious time having to pack and post these important packages.

Moreover, if you post and pack parcels yourself you will often end up paying the full price for each order you ship. However, by utilising a professional courier service you can reduce your workload whilst simultaneously benefiting from discounted bulk shipping rates. Consequently, by using a parcel delivery service you can save yourself the time and hassle of having to package and post every single item you ship and will also be able to dramatically reduce your company’s current mailing expenditures.

Rapid delivery times

One of the main benefits of utilising courier services is the fact that you can opt for a variety of fast delivery options depending upon the urgency with which your parcel needs to be delivered. From same day to next day delivery, by utilising a dedicated courier service you can ensure that your company’s packages will be delivered directly to your clients in a rapid turnover time, without the worry that they will be wasting time sitting on a warehouse floor.

Comprehensively insured parcels

By using a courier to deliver your parcels you will be able to rest assured that all of the packages you ship will be comprehensively insured. Therefore, in the unfortunate event any of your packages are damaged during transit, both you and your customers will be covered against any financial losses which could have otherwise dramatically impacted your company’s profit margins. Although regular postal services may offer insurance policies that will cover the parcels you ship against loss, theft or damages, they will often charge substantially higher rates than courier companies.

Reliable delivery services

If you are a small e-commerce business then you will recognise the exorbitant value of loyal, returning customers. As a recent Score customer loyalty infographic highlighted, 82% of small business owners advocate loyal customers are the key to growth. This is due to the fact that these loyal consumers will continue to purchase from your site in the future and they will also be more likely to recommend your services to other prospective clients, who may not otherwise have considered purchasing from your business. For these reasons it is crucial that you offer your customers a dependable delivery service at all times.

This is where enlisting a reliable courier service can prove instrumental to the success of e-commerce start-ups. With services such as signed delivery, real-time tracking and speed post tracking, your clients can monitor the location of their parcel and rest assured that it will be delivered on time, in an excellent condition, by a trustworthy courier.

Given that a CTS Service Solutions consumer survey revealed that 85% of customers are willing to pay more for a superior customer experience and increasing your customer retention rates by 5% increases profits by 25% to 95%, by equipping your small business with a professional courier service you could significantly boost your brand reputation. You’d have an efficient and reliable organisation, which will in turn substantially improve profit margins.

Exercise a global e-commerce presence

If you have just begun to operate as an international e-commerce business or as an eBay or Amazon PowerSeller then you will be well aware that there is a vast profit potential upon which to be capitalised by selling and shipping your products abroad. Unfortunately, if you attempt to post your products yourself, you may often find that you are charged exorbitant international postal rates.

Fortunately, parcel delivery services provide the option for packages to be shipped locally, nationally and internationally at far more competitive rates than your local post office. As such, by investing in the services of a courier company you will be able to operate an e-commerce business with a global presence without being hindered by the complicated processes and expensive postal rates often associated with international shipping.

Post & Packing courier services

At Post & Packing we currently offer our clients a broad spectrum of professional courier services to be individually tailored to suit the needs of your business.

Consequently, if you have just launched your e-commerce business, or if you have aspirations of becoming an eBay or Amazon PowerSeller, then you can take advantage of our flexible Post & Packing courier services to post your shipments to all manner of local, national and international recipients.

With a selection of affordable rates and the option to have your parcels packaged by our conscientious postal staff, by enlisting our professional courier services your e-commerce business can expand and evolve with the targeted support of an efficient shipping system.